Privacy Policy
Last updated: April 22, 2026
HELPERG LLC ("we", "our", or "us") operates the mobile applications and website available at helperg.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We collect minimal information necessary to operate our services:
- Usage data: Anonymized analytics data (via Google Analytics) such as page views, session duration, and device type. No personally identifiable information is collected without your consent.
- Contact information: If you contact us by email, we retain your email address and message content to respond to your inquiry.
- In-app data: Most HELPERG apps process files entirely on your device. Files you open, edit, or scan are not transmitted to our servers.
2. How We Use Your Information
- To operate, maintain, and improve our apps and website
- To respond to your support requests and inquiries
- To understand how our products are used (aggregated, anonymized analytics only)
- To comply with legal obligations
3. Data Storage and Security
Files you process within our apps (PDFs, card scans, invoices, archives) are stored locally on your device and are not uploaded to our servers unless a specific cloud sync feature is explicitly enabled by you. We use industry-standard security measures to protect any data we do receive.
4. Third-Party Services
Our apps and website use the following third-party services which have their own privacy policies:
- Google Analytics — website usage analytics
- Apple App Store / Google Play — app distribution and in-app purchases
- TCGPlayer / Cardmarket — trading card market pricing data (TCG Scanner app)
5. Cookies
Our website uses cookies for analytics and functionality. See our Cookie Policy for details. You can manage cookie preferences at any time via our cookie consent banner.
6. Your Rights (GDPR / CCPA)
Depending on your location, you may have the right to access, correct, or delete personal data we hold about you. To exercise any of these rights, contact us at info@helperg.com.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact
HELPERG LLC
30 N Gould St Ste N, Sheridan, WY 82801, USA
Email: info@helperg.com